Upgrading Your Business Phone System
Benefits For Remaining With Your Current Provider
It Is The Easiest Option
There are many potential reasons why switching away from your current system can be counter-productive, meaning sometimes staying on is the best option. A switch in phone service systems can often rock the boat and create certain risks for your business. The main risk is losing employee efficiency due to not knowing how to operate a new system. Everything, including a VoIP phone system has a learning curve attached to it and your business would have to take this into consideration. On a positive note though, VoIP providers know all about how to move first time users through the process effectively.
Losing A Trusted Provider
Not all business decisions should be made based on technological benefits. You have become comfortable using your existing phone service and you have a relationship with the provider. While this type of relationship will likely happen with a VoIP provider as well, it still bears consideration before making a move. If you end up with a negative experience from a new provider you may wish you hadn’t made the switch.
IP Migration Path
On a more technical note, long-term providers tend to know your business network and its capabilities well. When thinking about upgrading your phone system, it is preferable to know whether only a phone system is necessary or if you will be moving to a unified communications scenario. If looking towards a unified communication platform, then having simple IP migration will hold more weight. Your traditional vendor may have a leg up on the competition because it knows your capabilities.
Benefits of Switching To a VoIP System
When switching to A VoIP system, your existing hardware may have some value and can be sold. There is no point in waiting for the equipment your business has to break down and become worthless. Not only are you able to make the switch to a VoIP system sooner, but you may even receive some cost benefit in the process. Many providers offer buying your existing hardware as an incentive to switch systems.
Mutually Beneficial Relationships
VoIP providers are known for their ability to custom tailor communication systems to their client’s individual needs. A traditional phone system is usually not able to do this. The trend is towards VoIP systems becoming the norm in small to medium sized businesses. This combined with the large amount of vendor competition in the market, makes for very favorable purchasing conditions for your business. You provide the vendor with business and they will ensure your system is right for you.
This is a large factor to consider, especially for small to medium sized businesses. VoIP systems allow your business to present a professional image to customers contacting you. This is priceless as leaving a good impression is the best way to grow your business. The features you receive from a VoIP system are far more numerous than those provided by traditional landline systems. The added benefit of low cost comes from not needing to purchase infrastructure hardware or sign lengthy contracts.
Traditional Phone Systems Have Too Much Baggage
Traditional phone system vendors require infrastructure hardware in place to operate. This can hinder your business in terms of scalability and if you need to move locations. Also, your workforce is not able to connect to the system if they are not present at the office, meaning lost time and travel expenses. VoIP systems allow employees to use their phones and access your business system from anywhere they have an Internet connection. The VoIP system is also simple to upgrade and move to a new location. All that is required is a quick phone call to your service provider to reroute your system.
If your business is still concerned about making the switch to a VoIP phone system, contact the Business Phone System experts at Citel. Rest assured, VoIP communications can take your business to the next level.